Alarm in all units
Video surveillance
Access 24/7
Insurance included
Temperature and moisture regulated

English FAQ

Woman in hall with phone at Nettolager
Nettolager App

You can download the application Nettolager from either Google Play or The App Store by searching for 'Nettolager' in your app store.


To login, type your Danish mobile-number, then ”login”, a password will be sent to your mobile.

Every time you need to login, we will send you a new password, so you do not need to remember the password.


Video explaining how to use app

Open the gate

In the application

  • ”åben/luk port”
  • Type gatenumber at ”indtast port-nr.”
  • ”åbn/luk port”

How to open the gate


Send SMS to +45 9191 2020 – with the text ”port gatenumber”
Remember space in between.

Rent a storage unit

To rent a storage unit by Nettolager, you need to have a Danish mobilenumber, a credit- or debit card and an email adress.


There are two ways to rent a unit. In our application Nettolager or by using SMS.


Find the unit you wish to rent, lock the door, with an insurance approved locker. If you do not have an insurance approved padlock, you can buy one from Nettolager.

The padlocks are located just inside the gate.


Rent the unit in the application Nettolager.

  • Press ”+” in the lower right corner.
  • Press ”opret lejeaftale”
  • Type room number in ”indtast rum nr.#
  • Press ”+ Lej rum” – you might get a message that you are not on the location, but if you did put on the padlock, press ”lej alligevel.
  • Follow the steps in the agreement, finishing with your debit/credit card.

When everything is done correctly, you will receive an email from Nettolager – Velkommen som kunde hos Nettolager.




Send SMS to +45 9191 2020 – with the text ” lej unitnumber”
Remember space in between.

A link will then be sent to your phone, and your can create you account, and contract on the unit.


How to rent a storage room

Activate/deactivate alarm on the storage unit

Use the application Nettolager or SMS to activate or deactivate the alarm on your unit.


With the application, go to

  • ”mine rum”
  • ”alarm til/fra” on the unit(number) that you wish to gain access to.

Activate and deactivate alarm in the Nettolager app


By SMS, send ”alarm unitnumber” to + 45 9191 2020.
Remember space in between.


Terminate rental

Use the application or call customer service on phone +45 70 230 255. You can reach us everyday between 8-18.


In the application, go to

  • ”mine rum”
  • ”opsig” On the unit(number) that you wish to terminate rental on


A credit note will be created and sent to your email, and the amount for the remaining days of the month will be returned to your credit/debit card.


How to terminate rental